Victoria Airport Authority (VAA) manages and operates Victoria International Airport (YYJ), which is located on the homelands of the W̱ SÁNEĆ People whose historical relationship to the land continues to this day. YYJ is the 11th busiest airport in Canada with 1.5 million passengers in 2022. YYJ was rated among one of the top ten most loved airports by CNN Travel and was named best regional airport in North America in 2012, 2014 and 2020 and received the award for Best Hygiene Measures in North America in 2020 and 2021 by Airports Council International. VAA has also been named one of BC’s Top Employers each year since 2020.
Career Opportunity:
As an IT Support Specialist, you’ll be a key member of our Information Technology team, ensuring the seamless operation of critical airport systems. From troubleshooting infrastructure issues to maintaining cyber-security and communication networks, your expertise will directly contribute to safety, efficiency, and innovation at VAA. No two days are the same at an airport! You’ll face new challenges and opportunities to grow your IT expertise everyday, working alongside skilled professionals who value problem-solving, innovation and continuous improvement. The IT Support Specialist is a union position reporting to the IT Supervisor. Some after-hours emergency support and regular scheduled maintenance may be required.
Starting Hourly Rate: $38.61
Requirements:
The ideal candidate will have:
Education & Experience
• Completion of Grade 12 and additional IT related training or courses
• Three years in a general IT support role
Skills and abilities:
• Excellent customer service and interpersonal skills and the ability to communicate effectively
• Excellent prioritization and organizational skills, with the ability to work under deadlines with conflicting demands
• Ability to be tactful, demonstrate excellent judgement, and work as a positive, collaborative team member
• Enthusiastic, energetic, and the ability to be a self-started and work independently
• Able to stand on ladders up to 12’ and be comfortable lifting up to 50 lbs.• Manage and maintain VAA workstations and network devices
• Provide software support and maintenance
For a detailed job description, please visit VAA’s website: https://yyj.ca/careers-employment/working-at-yyj/
